Dukane iQ Series Bedienungsanleitung PDF herunterladen (Seite 103)

Section 12 - Contacting Dukane

Page 95

Dukane Manual Part Number 403-572-03

Contacting Dukane

Identify Equipment

When contacting Dukane about a service–related

problem, be prepared to give the following information:

• Model number, line voltage and serial number

• Fault/error indicators from the LCD display

• Software version (Press INFO. With selection indica-

tors at System Information, press ENTER to get this

data.)

• Problem description and steps taken to resolve it

Many problems can be solved over the telephone, so it is

best to call from a telephone located near the equipment.

Intelligent Assembly

Solutions

Mailing Address: Dukane Ultrasonics

2900 Dukane Drive

St. Charles, IL 60174 USA

Phone: (630) 797–4900

Fax:

 Main (630) 797–4949

 Service&Parts (630) 584–0796

Website

The website has information about our products,

processes, solutions, and technical data. Downloads are

available for many kinds of literature. This is our main

web address:

www.dukane.com/us/

You can locate your local representative at:

www.dukane.com/us/sales/intsales.htm

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Dukane iQ Series Bedienungsanleitung Seite 103